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help with broken laptop


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hey just wondering if anybody knows anything about laptops. but when i turn mine on a black screen comes on and tells that windows didnt start successfully and tells me to start windows normally or in safe mode or last known configuration and a few others but whichever i try it just goes back to this screen????????????? :(

anybody have any ideas please

 

thanks marie

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Guest jt750
if you have a windows xp cd or can get hold of one put it in then reboot it should say press any key to boot from cd that will install a fresh copy of windows but make sure you have the cd key hope this helps alb

If your going to try this make sure you have a cd key for this usually on the underneath of the laptop on a green type sticker ..also you need to change the boot sequence at start up so hit F12 as its starting up and on the screen change the option to boot from CD instead of C: Drive. When the CD options come up you can format the drive (clean install of windows) or repair the existing OS

Edited by jt750
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if you have a windows xp cd or can get hold of one put it in then reboot it should say press any key to boot from cd that will install a fresh copy of windows but make sure you have the cd key hope this helps alb

If your going to try this make sure you have a cd key for this usually on the underneath of the laptop on a green type sticker ..also you need to change the boot sequence at start up so hit F12 as its starting up and on the screen change the option to boot from CD instead of C: Drive. When the CD options come up you can format the drive (clean install of windows) or repair the existing OS

 

cheers i finally got hold of a few cds and done the above for some reson it couldnt repair it there was something missing so i installed windows again and it worked :clapper::clapper: but i lost everything in the computor all photos videos etc and all hardware. so first things first have to try get my internet working.

thanks again for all the help hopefully i'll be back on soon

 

thanks marie

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