chartpolski 23,314 Posted July 15, 2008 Report Share Posted July 15, 2008 I'm busy building a new kennel and run; I ordered a 6 x 4 shed from buysheddirect.co.uk, they said 3-5 days delivery, after 5 days the sent a letter saying it would be delivered on tuesday, (today;4 days later !!), waited in all day, didn't come so rang them, sorry, we ment THURSDAY, they told me !!! Also ordered a 2mtr x 2mtr barred gate run panel, from countrywide kennels.co.uk, advertsed price; £67, of course when I came to pay for it there was vat, (£13.65 ), and delivery, (£11), total; £91.65. I acceped this and paid by card they confimed the order on their site and next day reconfirmed by e mail, again 3-5 days delivery....... 5 days later I get a phone call saying there had been a mistake, and now the delivery would be £33 !!!!! I told them to cancell the order. It really p###es me off !! It seems as if it is EVERY company I deal with in the UK is the same !! Whatever hapened to "customer service" ?????? Cheers. Quote Link to post Share on other sites
Strong Stuff 2,171 Posted July 15, 2008 Report Share Posted July 15, 2008 It seems as if it is EVERY company I deal with in the UK is the same !! Whatever hapened to "customer service" ??????Cheers. Order something off me and find out! Quote Link to post Share on other sites
chartpolski 23,314 Posted July 15, 2008 Author Report Share Posted July 15, 2008 Didn't know you did kennels !! LOL !! Cheers. Quote Link to post Share on other sites
Strong Stuff 2,171 Posted July 15, 2008 Report Share Posted July 15, 2008 Fair point! LOL Have you given Mick the FMWTC East Mids rep a try for your metal work? Got to be worth a try, I haven't had anything off him so can't quote delivery times, but you never know eh? http://www.freewebs.com/dogrunsandsecurityguards/ Keep it in the family and all that! Quote Link to post Share on other sites
rra88it 0 Posted July 15, 2008 Report Share Posted July 15, 2008 theres nothing worse than waiting for something to arrive, even more so when you have already paid for it and agreed a delivery date. they sound like a pack of useless Quote Link to post Share on other sites
jaws66 0 Posted July 15, 2008 Report Share Posted July 15, 2008 When I went and orderd the panels for my kennles from a local shed firm it was at my back door within 24 hours you cant get better than that :clapper: Quote Link to post Share on other sites
The one 8,469 Posted July 15, 2008 Report Share Posted July 15, 2008 But we sit back and allow it to happen we should kick up a huge stink Quote Link to post Share on other sites
ferretville 69 Posted July 15, 2008 Report Share Posted July 15, 2008 Service nowadays from certain companies is non exsistent as soon as they have your loot they don`t give a toss. Quote Link to post Share on other sites
moxy 617 Posted July 15, 2008 Report Share Posted July 15, 2008 Cash on delivery, that would make a few of them get there arses into gear. Its all too easy for them to mess you around, once you have paid up front. You could always ask them if they will do you a deal like one of our local pizza firms offers, " if its not delivered within the time they tell you its free" ( or a good bloody discount!!!) You are more than likely to be told where to go but there is no harm in asking!! Quote Link to post Share on other sites
alimac 882 Posted July 15, 2008 Report Share Posted July 15, 2008 But we sit back and allow it to happen we should kick up a huge stink Quote Link to post Share on other sites
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