MR TEA POT 1,287 Posted February 22, 2008 Report Share Posted February 22, 2008 This is a geniue call to a helpdesk. There's always one. This has got to be one of the funniest things in a long time. I think this guy should have been promoted, not fired. This is a true story from the Word Perfect Helpline, which was transcribed from a recording monitoring the customer care department. Needless to say the Help Desk employee was fired; however, he/she is currently suing the Word Perfect organization for 'Termination without Cause'. Actual dialogue of a former WordPerfect Customer Support employee. (Now I know why they record these conversations!): Operator: 'Ridge Hall, computer assistance; may I help you?' Caller: 'Yes, well, I'm having trouble with WordPerfect.' Operator: 'What sort of trouble??' Caller: 'Well, I was just typing along, and all of a sudden the words went away.' Operator: 'Went away?' Caller: 'They disappeared.' Operator: 'Hmm So what does your screen look like now?' Caller: 'Nothing.' Operator: 'Nothing??' Caller: 'It's blank; it won't accept anything when I type.' Operator: 'Are you still in WordPerfect, or did you get out??' Caller: 'How do I tell?' Operator: 'Can you see the C: prompt on the screen??' Caller: 'What's a sea-prompt?' Operator: 'Never mind, can you move your cursor around the screen?' Caller: 'There isn't any cursor: I told you, it won't accept anything I type.' Operator: 'Does your monitor have a power indicator??' Caller: 'What's a monitor?' Operator: 'It's the thing with the screen on it that looks like a TV. Does it have a little light that tells you when it's on??' Caller: 'I don't know.' Operator: 'Well, then look on the back of the monitor and find where the power cord goes into it. Can you see that??' Caller: 'Yes, I think so.' Operator: 'Great. Follow the cord to the plug, and tell me if it's plugged into the wall. Caller: 'Yes, it is.' Operator: 'When you were behind the monitor, did you notice that there were two cables plugged into the back of it, not just one??' Caller: 'No.' Operator: 'Well, there are. I need you to look back there again and find the other cable.' Caller: 'Okay, here it is.' Operator: 'Follow it for me, and tell me if it's plugged securely into the back of your computer.' Caller: 'I can't reach.' Operator: 'Uh huh. Well, can you see if it is??' Caller: 'No.' Operator: 'Even if you maybe put your knee on something and lean way over??' Caller: 'Oh, it's not because I don't have the right angle - it's because it's dark.' Operator: 'Dark??' Caller: 'Yes - the office light is off, and the only light I have is coming in from the window. ' Operator: 'Well, turn on the office light then.' Caller: 'I can't.' Operator: 'No? Why not??' Caller: 'Because there's a power failure.' Operator: 'A power........ A power failure? Aha, Okay, we've got it licked now.Do you still have the boxes and manuals and packing stuff your computer came in??' Caller: 'Well, yes, I keep them in the closet.' Operator: 'Good. Go get them, and unplug your system and pack it up just like it was when you got it. Then take it back to the store you bought it from.' Caller: 'Really? Is it that bad?' Operator: 'Yes, I'm afraid it is.' Caller: 'Well, all right then, I suppose. What do I tell them??' Operator: 'Tell them you're too f---ing stupid to own a computer!!!!!' Quote Link to post Share on other sites
speedlamper 0 Posted February 22, 2008 Report Share Posted February 22, 2008 This is a geniue call to a helpdesk. There's always one. This has got to be one of the funniest things in a long time. I think this guy should have been promoted, not fired. This is a true story from the Word Perfect Helpline, which was transcribed from a recording monitoring the customer care department. Needless to say the Help Desk employee was fired; however, he/she is currently suing the Word Perfect organization for 'Termination without Cause'. Actual dialogue of a former WordPerfect Customer Support employee. (Now I know why they record these conversations!): Operator: 'Ridge Hall, computer assistance; may I help you?' Caller: 'Yes, well, I'm having trouble with WordPerfect.' Operator: 'What sort of trouble??' Caller: 'Well, I was just typing along, and all of a sudden the words went away.' Operator: 'Went away?' Caller: 'They disappeared.' Operator: 'Hmm So what does your screen look like now?' Caller: 'Nothing.' Operator: 'Nothing??' Caller: 'It's blank; it won't accept anything when I type.' Operator: 'Are you still in WordPerfect, or did you get out??' Caller: 'How do I tell?' Operator: 'Can you see the C: prompt on the screen??' Caller: 'What's a sea-prompt?' Operator: 'Never mind, can you move your cursor around the screen?' Caller: 'There isn't any cursor: I told you, it won't accept anything I type.' Operator: 'Does your monitor have a power indicator??' Caller: 'What's a monitor?' Operator: 'It's the thing with the screen on it that looks like a TV. Does it have a little light that tells you when it's on??' Caller: 'I don't know.' Operator: 'Well, then look on the back of the monitor and find where the power cord goes into it. Can you see that??' Caller: 'Yes, I think so.' Operator: 'Great. Follow the cord to the plug, and tell me if it's plugged into the wall. Caller: 'Yes, it is.' Operator: 'When you were behind the monitor, did you notice that there were two cables plugged into the back of it, not just one??' Caller: 'No.' Operator: 'Well, there are. I need you to look back there again and find the other cable.' Caller: 'Okay, here it is.' Operator: 'Follow it for me, and tell me if it's plugged securely into the back of your computer.' Caller: 'I can't reach.' Operator: 'Uh huh. Well, can you see if it is??' Caller: 'No.' Operator: 'Even if you maybe put your knee on something and lean way over??' Caller: 'Oh, it's not because I don't have the right angle - it's because it's dark.' Operator: 'Dark??' Caller: 'Yes - the office light is off, and the only light I have is coming in from the window. ' Operator: 'Well, turn on the office light then.' Caller: 'I can't.' Operator: 'No? Why not??' Caller: 'Because there's a power failure.' Operator: 'A power........ A power failure? Aha, Okay, we've got it licked now.Do you still have the boxes and manuals and packing stuff your computer came in??' Caller: 'Well, yes, I keep them in the closet.' Operator: 'Good. Go get them, and unplug your system and pack it up just like it was when you got it. Then take it back to the store you bought it from.' Caller: 'Really? Is it that bad?' Operator: 'Yes, I'm afraid it is.' Caller: 'Well, all right then, I suppose. What do I tell them??' Operator: 'Tell them you're too f---ing stupid to own a computer!!!!!' f*****g brilliant :laugh: :laugh: Quote Link to post Share on other sites
Kay 3,709 Posted February 23, 2008 Report Share Posted February 23, 2008 Quote Link to post Share on other sites
Coney 3 Posted February 23, 2008 Report Share Posted February 23, 2008 Nice one! Quote Link to post Share on other sites
COMPO 54 Posted February 23, 2008 Report Share Posted February 23, 2008 Hope you dont mind i thought it that funny i copied it and sent it to everyone in my address book! Quote Link to post Share on other sites
lurcherchavvy 3 Posted February 23, 2008 Report Share Posted February 23, 2008 f*cking classic Quote Link to post Share on other sites
Lilyferret 0 Posted February 23, 2008 Report Share Posted February 23, 2008 Quote Link to post Share on other sites
trapper25 0 Posted February 23, 2008 Report Share Posted February 23, 2008 brilliant Quote Link to post Share on other sites
scottishlass 57 Posted February 23, 2008 Report Share Posted February 23, 2008 god are really people out there that are that thick :clapper: Quote Link to post Share on other sites
Squirrel_Basher 17,100 Posted February 23, 2008 Report Share Posted February 23, 2008 Never mind ,when little lloyd took it back they refunded the lot as they fully agreed . Quote Link to post Share on other sites
MR TEA POT 1,287 Posted February 23, 2008 Author Report Share Posted February 23, 2008 (edited) A few more for you,feel free to copy them and email them on.These are all geniune calls Directory Enquiries Caller: 'I'd like the number of the Argoed Fish Bar in Cardiff please'. Operator: 'I'm sorry, there's no listing. Is the spelling correct?' Caller: 'Well, it used to be called the Bargoed Fish Bar but the 'B' fell off'. ---------------------------------------------------------------------- Then there was the caller who asked for a knitwear company in Woven. Operator: 'Woven? Are you sure?' Caller: 'Yes. That's what it says on the label; Woven in Scotland'. Customer: 'I've been ringing 0800 2100 for two days and can't get through to enquiries, can you help?'. Operator: 'Where did you get that number from, sir?'. Customer: 'It was on the door to the Travel Centre'. Operator: 'Sir, they are our opening hours'. Caller: 'I deleted a file from my PC last week and I have just realised that I need it. If I turn my system clock back two weeks will I have my file back again?'. Edited February 23, 2008 by MR TEA POT Quote Link to post Share on other sites
Guest oldskool Posted February 23, 2008 Report Share Posted February 23, 2008 :laugh: :laugh: they are supposed to be very true!!! there is another involving a complaint about the monitor... the operator says press the right button on the mouse and the caller looks at the monitor and says your right or my right :icon_redface: Quote Link to post Share on other sites
mel b 2,473 Posted February 23, 2008 Report Share Posted February 23, 2008 This is a geniue call to a helpdesk. There's always one. This has got to be one of the funniest things in a long time. I think this guy should have been promoted, not fired. This is a true story from the Word Perfect Helpline, which was transcribed from a recording monitoring the customer care department. Needless to say the Help Desk employee was fired; however, he/she is currently suing the Word Perfect organization for 'Termination without Cause'. Actual dialogue of a former WordPerfect Customer Support employee. (Now I know why they record these conversations!): Operator: 'Ridge Hall, computer assistance; may I help you?' Caller: 'Yes, well, I'm having trouble with WordPerfect.' Operator: 'What sort of trouble??' Caller: 'Well, I was just typing along, and all of a sudden the words went away.' Operator: 'Went away?' Caller: 'They disappeared.' Operator: 'Hmm So what does your screen look like now?' Caller: 'Nothing.' Operator: 'Nothing??' Caller: 'It's blank; it won't accept anything when I type.' Operator: 'Are you still in WordPerfect, or did you get out??' Caller: 'How do I tell?' Operator: 'Can you see the C: prompt on the screen??' Caller: 'What's a sea-prompt?' Operator: 'Never mind, can you move your cursor around the screen?' Caller: 'There isn't any cursor: I told you, it won't accept anything I type.' Operator: 'Does your monitor have a power indicator??' Caller: 'What's a monitor?' Operator: 'It's the thing with the screen on it that looks like a TV. Does it have a little light that tells you when it's on??' Caller: 'I don't know.' Operator: 'Well, then look on the back of the monitor and find where the power cord goes into it. Can you see that??' Caller: 'Yes, I think so.' Operator: 'Great. Follow the cord to the plug, and tell me if it's plugged into the wall. Caller: 'Yes, it is.' Operator: 'When you were behind the monitor, did you notice that there were two cables plugged into the back of it, not just one??' Caller: 'No.' Operator: 'Well, there are. I need you to look back there again and find the other cable.' Caller: 'Okay, here it is.' Operator: 'Follow it for me, and tell me if it's plugged securely into the back of your computer.' Caller: 'I can't reach.' Operator: 'Uh huh. Well, can you see if it is??' Caller: 'No.' Operator: 'Even if you maybe put your knee on something and lean way over??' Caller: 'Oh, it's not because I don't have the right angle - it's because it's dark.' Operator: 'Dark??' Caller: 'Yes - the office light is off, and the only light I have is coming in from the window. ' Operator: 'Well, turn on the office light then.' Caller: 'I can't.' Operator: 'No? Why not??' Caller: 'Because there's a power failure.' Operator: 'A power........ A power failure? Aha, Okay, we've got it licked now.Do you still have the boxes and manuals and packing stuff your computer came in??' Caller: 'Well, yes, I keep them in the closet.' Operator: 'Good. Go get them, and unplug your system and pack it up just like it was when you got it. Then take it back to the store you bought it from.' Caller: 'Really? Is it that bad?' Operator: 'Yes, I'm afraid it is.' Caller: 'Well, all right then, I suppose. What do I tell them??' Operator: 'Tell them you're too f---ing stupid to own a computer!!!!!' be honest paul , it was you , wasn't it Quote Link to post Share on other sites
MR TEA POT 1,287 Posted February 24, 2008 Author Report Share Posted February 24, 2008 be honest paul , it was you , wasn't it Hows the playboy speed boat coming on and the merc i remember when you was working class,tapping people up at game fairs for cups of tea and ciggies Quote Link to post Share on other sites
mel b 2,473 Posted February 24, 2008 Report Share Posted February 24, 2008 Hows the playboy speed boat coming on and the merc i remember when you was working class,tapping people up at game fairs for cups of tea and ciggies the playboy speedboat has been resprayed and is safely stowed away in readiness for warmer weather , i only need to get my speedos sorted and i'm ready for the beach the merc was sold last week, and , i yesterday purchased another suziki vitara , unfortunately it is a kind of violet purple type colour. on the upside , i went to a mates smallholding this morning , i was wearing a pink t-shirt that went quite well with the car, my mrs reckons that it's the only time in my life that i've been colour co-ordinated Quote Link to post Share on other sites
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.