Choff 2 Posted July 4, 2022 Report Share Posted July 4, 2022 I've just had a brand new bsa lightning xl grt delivered, I've been shooting quite some time but this is my first Brand New gun. I opened the box and discovered a slight bit of damage to the stock, its pretty small and certainly won't harm performance, but it's annoying and I really wish it weren't there. Would I be justified in asking for a replacement or should I let it slide? Quote Link to post
Timmy H 432 Posted July 4, 2022 Report Share Posted July 4, 2022 Would you accept a new car with a dent in it? Send the bloody thing back. 2 Quote Link to post
Choff 2 Posted July 4, 2022 Author Report Share Posted July 4, 2022 Thanks Timmy, exactly what I was thinking. I phoned the shop, surprisingly the main guy was out on delivery's. Emailed yesterday and today still no answer? Quote Link to post
eastcoast 4,137 Posted July 5, 2022 Report Share Posted July 5, 2022 If possible visit the shop in person when it is full of potential costumers. Politely but loudly explain what your problem is and ask what they are going to do to about it. Quote Link to post
j j m 6,539 Posted July 18, 2022 Report Share Posted July 18, 2022 as above better in person id not accept that Quote Link to post
The one 8,479 Posted July 18, 2022 Report Share Posted July 18, 2022 Send it back you might be offered a discount but your still going to know its there Quote Link to post
mark williams 7,554 Posted July 18, 2022 Report Share Posted July 18, 2022 Return of faulty/ damaged goods, the law is on your side Choff if very recently purchased. Send or take it back A.S.A.P. Good luck buddy. Quote Link to post
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