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Returning A Headlight Advice

flipbull

By flipbull,
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flipbull

flipbull 1,139

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Got gifted a headlight off a lad I got to know from the gym are both young lads go. He turned up at the gym with his work headlight and I just commented and said they where decent. He knew I was into working my dog and said one of the lads in work had a spare and reckoned they where sh!te and he will bring me one in. So next day brought the torch off his mate in for me and was sealed in a box.

 

Anyway the light might of been sh!te for the job they where doing, fitting underground cable but spot on for some of the places I go and as a back up.

He gave me the headlight about 18 months ago and it broke about 2 weeks ago.

 

When I have looked into them they have a 5 or 7 year warranty. Emailed them today, they have sent my a freepost returns document but have asked for the invoice or receipt, which I don't have. Still got the box which has one of those square scan codes on, plus all accessories booklets etc.

I attempted to register 2 weeks ago through the scan code and it was a bit confusing but one of the questions was where did I get the headlight from? There was a list of options to tick and one was gift, which it was. I am assuming his mate was provided it by work but didn't like it for the job at hand.

 

Would even pay for it to be fixed if I had to but would prefer them to do it as it will still be under warranty.

They arn't cheap and range from £90-£150

 

Any advice welcome?

http://www.ebay.co.uk/itm/LED-Lenser-H14R-2-Rechargeable-LED-Head-Torch-in-Gift-Box-850-Lumens-/141723156076?hash=item20ff5bbe6c:g:ENkAAOSwxp9W-J03

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waltjnr

waltjnr 6,656

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I got given one of those LED Lenser head torches ,it broke I sent it back no problems,said it was a gift ,and how impressed I am with their prouducts ,so was surprised this one had broke after hardly any use ,I got the improved model sent a few days later FOC !

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flipbull

flipbull 1,139

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I am sure it's a good head torch, but there are now lots of CREE head torches available on eBay for less than £20. It's got to be worth a look, at least.

Not a patch on these mate. Give it a little clean last night ready to send back today. Just went to show my mate, what the problem was, and it's just started working.

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