Hello All - Mtc Optics

[Elliott 436]

[hairy biker 14]

Dear Gary.

 

I'm sure you will return to this thread soon.

 

If this request to contact me is in connection with having my Regal serviced by Daystate, I warn you this is going to be a lengthy but an openly honest appraisal of my experience as a customer of Daystate Ltd. And I can only say truthfully, the customer service I received from Rebecca at the company was very helpful, courteous and efficient in getting the rifle collected from me and returned to me some two months or so later.

 

I bought my Regal after buying my lady a Daystate .177 Huntsman Classic for her Christmas 2013. I was so impressed with this rifle's performance I ordered the Huntsman Regal that improved on this fine gun, straight away.. Febuary 2014 it arrived at my good friends at Wighill Park Guns, Tadcaster. Yorks.

 

It poved not so happy and had to be returned to Daystate for repairs that I will detail shortly.

 

When I had my Regal returned, a certificate to officially state the rifle had been fully rebuilt and retuned was included in the box and an energy output of 11.6 Ft/lbs average had been recorded on the chronograph at the factory. Everything was tight and all was, outwardly, as it should be. Fair enough.

 

My original gripe was that, the rifle was way underpowered as to cause serious injury to my quarry when shooting to ranges in excess of 25 metres. And that is just not on. I will not allow even a rat to die a slow death in agony, let alone cause a severe head injury to one or any other living creature we are allowed to hunt.

 

Also the barrel sleeve turned/rotated whenever I screwed on/off a moderator and the bolt was as stiff as hell, that caused a blister on my hand from prolonged use in the hope that this would loosen it. The rifle came back with the barrel sleeve tightned and the bolt nice and smooth but, after testing the Regal on my garden range, set over to 45 metres distance, I could see the pellet still fly to the target at just over half that distance with the same lacklustre performance as before.

 

I took the rifle to RED BECK SHOOTING SUPPLIES at Wakefield as I'm a regular customer of theirs of old and they deal in Daystate rifles.

 

Their chronograph recorded the rifle was producing 9.56 FT/lbs and in my book, that is unacceptable for even adequate hunting power.

 

I do not care or wish to hear of other men's experiences of how they shot with world class precision, huge bags of vermin/rabbits on less than 10 ft/lbs of muzzle energy, to ranges up to 50 metres.

 

My hunting experience tells me that 11+FPE is the minimum an air rifle, purchased and used expressly for hunting small vermin, should start at for humane killing power at sensible, reasonable ranges. Regardless of .177 .20 or .22 calibre. I will not have an air rifle perform less.

 

So, I handed over the rifle to them for tuning to an appropriate level of output and, for £25 I now have my Regal performing exactlly as it should have done, purchased brand new in the first place. It took barely 10 minutes for the lad there to re-set the power to 11.4 ft/lbs. That's all I could ask for with reasonable expectations.

 

The most common complaints I read from other owners of the Regal seem to focus specifically on poor muzzle-energy power levels, stiff bolts and loose-fiting barrels and actions to stocks. Issues/faults that should not be passed out as checked and OK from a manufacturer charging the thick end of £800 for one of these rifles alone.

 

For me, now that my Regal has been retuned, I have to say, it is a beautiful rifle in every respect and I love it to bits. It is powerful enough for humane vermin culling and utterly accurate with AA Field 4.51mm. So the remaining question is:

 

Would I buy another?

 

YES!

 

The Daystate Regal is a beautifully balanced and proportioned, classically profiled rifle that shoots to extreme levels of accuracy. It should be a bestseller. We seem to have entered an era where fettling and tuning air rifles has produced a cottage aftermarket industry among air rifle shooting as a whole, it has become an expectation almost.

 

But, stupidly little problems that should not be passed out from the factory are earning a poor reputatiion that is bound to impact on sales of other Daystate rifles. I would buy another if only that, I now believe, I should be prepared to spend a little extra cash on having the power reset by a competent gunsmith, as the manufacturer is letting these guns go out with no guts in them!

 

And that shouldn't have to be. Should it!

 

Or, as I suspect, is there is a fear on the part of manufacturers these days, to let their air rifles leave the factory at appropriate sub-12 ft/lbs outputs, only to have them fall foul of the law, if tested with other pellets that may take them over the 12 ft/lb limit??? I'm sure the penalties for that are going to be fierce!.

 

Sorry for the lengthy post but, I'm an old fashioned chap who likes to buy and support British business whenever I can. I run a successful company myself and I know what business means, involves and how it works. But this company is heading for serious trouble unless it sorts out what are really, stupidly poor quality control issues seeming to plague its otherwise fine product. This is my experience in fullest detail. .What do you think?

 

Best regards and again, welcome to the forum Gary.

 

Simon. AKA Pianoman.

The thing is no one including yourself should have to return a rifle,it should come out of the factory at the correct power and what I cannot understand is why are daystate still doing so especially with all the rifles returned and complaints they receive.my opinion is they don't give a hoot,what's your opinion?

[hairy biker 14]

Its just not this forum but most forums are having a go at Daystate , surely Daystate must know what is being said about them !!

 

Yeah and hopefully do something about it

[bigmac 97kt 13,794]

Its coming to some thing when a cheep SMK is built better than a £2000+ rifle

 

at least if we do buy a SMK we no that at some point it will break

 

but you dont expect a £2000+ rifle to do so when its new

 

atvbmac :thumbs:

[pianoman 3,587]

This is the current situation as I see it.

 

A ONE HOLE 5p GROUP AT 40 METRES IS EXCELLENT SHOOTING WITH AN EXCELLENT AIR RIFLE,. SPRING OR PCP IT MATTERS NOT. BOTH TYPES CAN DO THIS EASILY.

 

So.

 

If you buy an 11.5 ft/lbs spring air rifle for £250-£550 and hit a one hole pellet group at 40 metres with 10 shots, you will humanely kill any rabbit or other small vermin at reasonable range that pops out before you.

 

You can accomplish all this with a new or second hand Weihrauch or Air Arms spring rifle at these prices. Even a well-fettled SMK copy can achieve this sort of accuracy. Without tuning or fettling, Air Arms PCPs, Theoben Rapid MFR series will do it. HW100 will do it. You and I have plenty of choices in guns that will live up to our abilities and epectations for this level of shooting.

 

An £800, brand new Daystate Regal is at the quality entry level gun this company currently makes. In more and more cases it needs to be re-tuned up in power to reach the target and do this reliably. And kill humanely. God knows it is more than accurate enough!

 

The rifles Terry Doe and his press coleagues get to shoot with, have been tested and re-inspected to ensure he and they, has only a brilliant example to comment on. You cannot write about a lemon, when all you have is outstanding quality and performance.

 

So.

 

Why aren't OUR Daystates like that?

 

Who wants to buy a .303 FAC supergun or a £2,000 Pulsar, if it comes from a company that cannot make a reliable rifle at the bottom end of its product price range for you and me?

 

Who is to say upgrading to Airwolf and Wolverine is any better? They are made from basically the same standardised parts. Why should WE bother at all with our money spent on this expensive farce in the future?

 

That's the dangerous situation Daystate are now starting to face.

 

We can only vote with our wallets. Daystate have to put this right.

[digginmad2011 57]

I have the mk4is and love it

[risingfriend 1,042]

This is the current situation as I see it.

 

A ONE HOLE 5p GROUP AT 40 METRES IS EXCELLENT SHOOTING WITH AN EXCELLENT AIR RIFLE,. SPRING OR PCP IT MATTERS NOT. BOTH TYPES CAN DO THIS EASILY.

 

So.

 

If you buy an 11.5 ft/lbs spring air rifle for £250-£550 and hit a one hole pellet group at 40 metres with 10 shots, you will humanely kill any rabbit or other small vermin at reasonable range that pops out before you.

 

You can accomplish all this with a new or second hand Weihrauch or Air Arms spring rifle at these prices. Even a well-fettled SMK copy can achieve this sort of accuracy. Without tuning or fettling, Air Arms PCPs, Theoben Rapid MFR series will do it. HW100 will do it. You and I have plenty of choices in guns that will live up to our abilities and epectations for this level of shooting.

 

An £800, brand new Daystate Regal is at the quality entry level gun this company currently makes. In more and more cases it needs to be re-tuned up in power to reach the target and do this reliably. And kill humanely. God knows it is more than accurate enough!

 

The rifles Terry Doe and his press coleagues get to shoot with, have been tested and re-inspected to ensure he and they, has only a brilliant example to comment on. You cannot write about a lemon, when all you have is outstanding quality and performance.

 

So.

 

Why aren't OUR Daystates like that?

 

Who wants to buy a .303 FAC supergun or a £2,000 Pulsar, if it comes from a company that cannot make a reliable rifle at the bottom end of its product price range for you and me?

 

Who is to say upgrading to Airwolf and Wolverine is any better? They are made from basically the same standardised parts. Why should WE bother at all with our money spent on this expensive farce in the future?

 

That's the dangerous situation Daystate are now starting to face.

 

We can only vote with our wallets. Daystate have to put this right.

I agree with you mate as to commenting on your own experience and others and if my experience with daystate had been similar i would be screeming from the rooftops i can only comment on the my experience of my airwolf brought new and my panther brought second hand. both have been faultless from day one even with all the electrickery have been shot in all weathers and allthough i like my kit to look as new they are used in the field and ranges equally

[pianoman 3,587]

Hi Aaron. Good to see you here mate.

 

Well it's good to hear from a happily satisfied Daystate customer at last! The trouble here is the only time when something gets really talked about, is when things are not going right. Truly, it's the squeaky wheel that gets the oil. But sometimes I wonder, how many complaints are actually genuine ones.

 

But if there are other owners as happy to comment on how well their Daystate rifle is performing, and there must be; they should come forward and say so, too. If only to get some measure of balance.

 

Well done and thanks for speaking up

 

Simon

[villaman 9,983]

Its been kicking off on the bbs forum about Daystats , a lot of un happy people

[risingfriend 1,042]

Hi Aaron. Good to see you here mate.

 

Well it's good to hear from a happily satisfied Daystate customer at last! The trouble here is the only time when something gets really talked about, is when things are not going right. Truly, it's the squeaky wheel that gets the oil. But sometimes I wonder, how many complaints are actually genuine ones.

 

But if there are other owners as happy to comment on how well their Daystate rifle is performing, and there must be; they should come forward and say so, too. If only to get some measure of balance.

 

Well done and thanks for speaking up

 

Simon

Cheers Simon am still around buddy just not as active as once was ;)Hope all is well mate I agree there is an element of brand bashing for bashing sake..........But there are plenty of genuine complaints also as Villaman experienced for example. Real shame in my eyes as they are beautys when working

[pianoman 3,587]

Cheers Aaron.

The main gripe, complaint No.1. seems to be one of these guns leaving the factory with a lack of power. Less than 9 ft/lbs it seems. Also a number of owners, like me, who got a report from Daystate's Chrono reading at 11.5 or so when, other chronographs were reading lower figures, which has been my experience.

 

Airgun bbs has a fair bit of debate about pellet weights affecting FPE performance and accuracies of Chronographs there, with some of it descendiing into insults which are of no bloody use to anyone.

 

To get my Regal shooting as it should, took no great effort. I'm certain these issues can be fixed and reduced to nought.

Edited February 28, 2015 by pianoman

[neil82 1,080]

i know cost wise there is no comparison, but every new air arms gun I have had has also been way under power, and after having 2 sent back to Rotheries to be put right and having a printout of what they thought it was kicking out, after checking with my chrono and the gunshops gear as well to confirm what they pushed out when returned for some strange reason the a/t fell off, if I`m going to be liable for the power levels, I`m going to be able to adjust them as necessary, just that after all the hassle I`ve had over it I`ll never buy a new gun again

[villaman 9,983]

No feed back from Daystate yet

[David.evans 5,323]

My air wolf has never missed a beat at 11.4

M4is shooting at 10 .4 allways has from new 1 year old , may be due a service now

My moan is Daystate quote 3to 4 weeks for a service ,and suggested I send it to stafford custom rifles , who can do it in 7 working days !

No disrespect to scr , but fec me I didn't buy it from dave ( he's a gent)

I totally agree ds need to improve greatly

After sales is a fkin sham

No wonder there are shooters having a moan

Still great rifles tho

It don't take a month to get your car serviced

Rant over

[davyt63 1,845]

welcome Gary