Killgerm

[Le Braconnier 49]

I was looking to buy some Talpex and Trapline traps from Killgerm on behalf of the farmer who owns the land I trap on. He was going to purchase them as part of his business and I would pick them up later in the month when I go back to Yorkshire for a short visit. I didn't get a reply for three days so contacted them again, then got messed about for another three days so in the end I ordered them from elsewhere. I can understand them being a bit picky if I'd wanted poisons, but all I wanted was two types of traps you can buy elsewhere without all the hassle and dealy of setting up an account with them.

 

No good having customer service manager with BA (Hons) if you pi$$ your potential customers off before they spend money with you.

[davedavedave 69]

Who did you offer them off in the end?

[Le Braconnier 49]

He's ordered the Talpex from Ratbait and I'll get some Traplines from eBay on my account and he can reimburse me.

[digit 0]

He's ordered the Talpex from Ratbait and I'll get some Traplines from eBay on my account and he can reimburse me.

 

Let us know how you get off with the traplines off ebay, hope you get better luck than me

[DIDO.1 22,661]

To be fair iv never had a problem with killgerm and have always found customer service first class.

[Froudy 40]

Never had a problem with killgerm, always found them really helpful

[Dr mole 15]

Looks like Ratbait do the traplines too. http://www.ratbait.co.uk/trapline-mole-trap-895-p.asp

[Le Braconnier 49]

Thanks Dr. mole. That is good to know. I'll get the farmer to order some. Saves me having to beg my money back off him.

 

My issue with Killgerm is their registration process. Why thy need to restrict customer access to goods that re openly available elewhere is beyond me

[nod 285]

Because if they had you on there system as a customer it wont come up that you only brought mole traps just that you have ordered before, so next time you ring they would sell you anything even stuff your not meant to use as a non pestie

[Le Braconnier 49]

I can understand them restricting the nasty stuff, but that policy defeats the object. If they are restricting membership to certified pest controllers then they are losing trade from those who just want a few traps for home use or for a small shoot. My farmer has all the documentation to be supplied with all sorts of pesticides and chemicals, but why do we need to register just to buy a few traps that re available unrestricted from other sources? You can buy mole trps from supermarkets over here. They aren't much good, but they have no restrictions attached to their purchase.

 

I only chose Killgerm because they did both types of trap I needed and I thought I could pick them up while in the UK later this month which would save a few quid in postage costs.

[davedavedave 69]

I got my talpex traps from www.ratbait.co.uk too and can vouch they are the real mccoy as are the duffus traps from www.flatpack.co.uk

 

The only traps I have bought which I have been a bit disappointed with are the Talpa traps from Magnum trap company which after a couple of years of use have started to rust but they were cheaper. The talpex and duffus traps are as good as new.

 

atb

Dave.

[DKGPestControl 22]

I find it hard to belive that KG would piss you about like that?

They are picky when it come to pro use only products as they should be but you wouldn't have any trouble ordering traps? I know many people that buy traps from KG that have no paperwork.

 

Odd!

[DKGPestControl 22]

Flat pack traps are the mutts!

[Mr Wilkes 2,984]

I find it hard to belive that KG would piss you about like that?

They are picky when it come to pro use only products as they should be but you wouldn't have any trouble ordering traps? I know many people that buy traps from KG that have no paperwork.

 

Odd!

 

Yep..im one of them