Sam H 80 Posted October 16, 2012 Report Share Posted October 16, 2012 (edited) I'm having problems with my MK3m collar and after some trial and error using my friends working collar i'm pretty sure the problem is with the base (the piece that doesn't hold the battery's) the connector in the base was pretty loose so i put some superglue on it but it's still not working. Has anyone any idea what i can do or if there's anyone repairing them like they do the MK1s? Cheers Sam Edited October 16, 2012 by Sam H Quote Link to post
higgins 75 Posted October 16, 2012 Report Share Posted October 16, 2012 clean off the glue as it may interfere with metal conducting.Try a thin piece of silver foil where you think the battery connectors join up if that works then take it out and replace with thin piece of metal and solder it in place. 1 Quote Link to post
kps1979 1,308 Posted October 16, 2012 Report Share Posted October 16, 2012 i sent my faulty collar to deben yesterday it would not turn on or off, phoned today and they have sent a brand new one out! ring deben and ask to speak to service guys! Quote Link to post
Sam H 80 Posted October 17, 2012 Author Report Share Posted October 17, 2012 clean off the glue as it may interfere with metal conducting.Try a thin piece of silver foil where you think the battery connectors join up if that works then take it out and replace with thin piece of metal and solder it in place. Thanks Higgins cleaned the inside of the base and its working again now, cheers bud. 1 Quote Link to post
Sam H 80 Posted October 17, 2012 Author Report Share Posted October 17, 2012 i sent my faulty collar to deben yesterday it would not turn on or off, phoned today and they have sent a brand new one out! ring deben and ask to speak to service guys! Alright mate how long have you had your collar? Will Deben repair them even if you've had them for afew years? Did they charge you for the new collar they sent you? Cheers Sam Quote Link to post
kps1979 1,308 Posted October 17, 2012 Report Share Posted October 17, 2012 hi sam, i got the finder and collar off a friend, i never had reciept, spoke to a guy from deben and said it wasn't very old told me to send it back which i did and they sent me a new one out!! guess they realise its a faulty product Quote Link to post
Sam H 80 Posted October 18, 2012 Author Report Share Posted October 18, 2012 hi sam, i got the finder and collar off a friend, i never had reciept, spoke to a guy from deben and said it wasn't very old told me to send it back which i did and they sent me a new one out!! guess they realise its a faulty product That's good to know if i ever have problems in the future, i'm surprised at the service form Deben to be honest, cheers kps1979 Quote Link to post
Sirius 1,391 Posted October 18, 2012 Report Share Posted October 18, 2012 It's the classic old problem with those collars, Deben will sort it most of the time but sometimes you have to apply a little pressure Quote Link to post
kps1979 1,308 Posted October 18, 2012 Report Share Posted October 18, 2012 yeah thats right, i think it helped that i had bought a new collar that day too! i told them i needed it asap as im going away... im happy with the service deben give me, maybe i caught them on a good day! Quote Link to post
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