Carraghs Gem 1,675 Posted October 15, 2012 Author Report Share Posted October 15, 2012 http://www.basc.org.uk/en/media/pressreleases.cfm/prid/9951D854-C9A1-49E2-B26699195F4E08F6 Quote Link to post Share on other sites
Nik_B 3,790 Posted October 15, 2012 Report Share Posted October 15, 2012 The reply Dear Customer Thank you for your email. WHSmith aims to offer our customers choice, whilst striking the right balance and not acting as a censor. WHSmith seeks to do its best to satisfy all of its customers who often have strongly opposing views. We aim to display all of our magazines in locations where they are accessible to those who want to buy them, but do not offend those who do not. The till prompt system has been in place for many years on a range of different products and this has not previously been an issue for customers. Quote Link to post Share on other sites
walshie 2,804 Posted October 15, 2012 Report Share Posted October 15, 2012 Reply to my email Nothing. Nish. Not a sausage. Quote Link to post Share on other sites
Nik_B 3,790 Posted October 15, 2012 Report Share Posted October 15, 2012 I CC the stupid customer support email address as well. Quote Link to post Share on other sites
walshie 2,804 Posted October 15, 2012 Report Share Posted October 15, 2012 Good idea. I'll try that too, but you normally only get generic answers from numpties like that. (As you are aware ) Quote Link to post Share on other sites
walshie 2,804 Posted October 15, 2012 Report Share Posted October 15, 2012 Just go the same email as Nick did from a Doris called Joanne Tyler. Exactly the same, word for word, addressed to "Dear Customer". Can't even be bothered to insert your name. Nice to be in such a good position you can afford to alienate thousands of paying customers and not care. Quote Link to post Share on other sites
Malt 379 Posted October 15, 2012 Report Share Posted October 15, 2012 What a load of bollocks that email reply is, it doesn't even address the issue being raised... Quote Link to post Share on other sites
walshie 2,804 Posted October 15, 2012 Report Share Posted October 15, 2012 Reported for saying bollocks Quote Link to post Share on other sites
Malt 379 Posted October 15, 2012 Report Share Posted October 15, 2012 Reported for saying bollocks Warned for inappropriate use of the report button, see ya when your ban finishes... Quote Link to post Share on other sites
walshie 2,804 Posted October 15, 2012 Report Share Posted October 15, 2012 Quote Link to post Share on other sites
JohnGalway 1,043 Posted October 15, 2012 Report Share Posted October 15, 2012 They should ban cooking magazines, there are dangerous knives in there and people playing with fire and hot oils Won't someone think of the children! 1 Quote Link to post Share on other sites
walshie 2,804 Posted October 15, 2012 Report Share Posted October 15, 2012 They should ban cooking magazines, there are dangerous knives in there and people playing with fire and hot oils Won't someone think of the children! And cricket magazines. Cricket bats can be lethal in the wrong hands. And don't get me started on knitting needles. 1 Quote Link to post Share on other sites
chris k 205 Posted October 15, 2012 Report Share Posted October 15, 2012 done Quote Link to post Share on other sites
superfurryanimal 91 Posted October 15, 2012 Report Share Posted October 15, 2012 well i will not be stepping foot in one of they're shops to spend any of my hard earned money ever again ! even if they back track over the ban ! Quote Link to post Share on other sites
B.P.R 2,798 Posted October 15, 2012 Report Share Posted October 15, 2012 I copied one of them and sent it. Doesnt affect me but anything to help the sports out 1 Quote Link to post Share on other sites
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