scottishlass 57 Posted February 8, 2012 Report Share Posted February 8, 2012 In the past few months i have had nothing but trouble with my broadband ie not working or its worse than dial up. I do live in the country and when first got broadband here we were told a speed of 0.75 pretty pants but least we have it. Through all the storms of wind and rain it worked grand soon as the weather got better no broadband so rang bt they did a line check and said it was our hub it was powering out or something and they would send a new one. New one came and we had broaband again but at a speed of 0.13 next night same time of night its up to 0.76. then its all the way back down. so its up and down like a yoyo last night its been the best ever was up to 1.2. Tried to complain to bt but they just keep saying it because hub is next to telly or phone its picking up static , em no box is the hall nowhere nothing else. Anyone else have shocking speed this is the year 2012 surely things should be better by now Quote Link to post Share on other sites
Malt 379 Posted February 8, 2012 Report Share Posted February 8, 2012 Could well be down to the state of the phone line into your house Lass. Quote Link to post Share on other sites
paulus 26 Posted February 8, 2012 Report Share Posted February 8, 2012 In the past few months i have had nothing but trouble with my broadband ie not working or its worse than dial up. I do live in the country and when first got broadband here we were told a speed of 0.75 pretty pants but least we have it. Through all the storms of wind and rain it worked grand soon as the weather got better no broadband so rang bt they did a line check and said it was our hub it was powering out or something and they would send a new one. New one came and we had broaband again but at a speed of 0.13 next night same time of night its up to 0.76. then its all the way back down. so its up and down like a yoyo last night its been the best ever was up to 1.2. Tried to complain to bt but they just keep saying it because hub is next to telly or phone its picking up static , em no box is the hall nowhere nothing else. Anyone else have shocking speed this is the year 2012 surely things should be better by now your lucky im with bt and can only dream of a 0.76 ive complained times and they do feck all rural living Quote Link to post Share on other sites
SINDASOX 256 Posted February 8, 2012 Report Share Posted February 8, 2012 That speed is Truly Shocking.....i bet you can't look at pics with that speed.....you'd be there all night. SINDASOX Quote Link to post Share on other sites
johnny boy68 11,726 Posted February 8, 2012 Report Share Posted February 8, 2012 Aren't broadband speeds defined by how close to a main exchange you are? Also BT has off peak/on peak speeds so after 6pm in the evening until around midnight the speeds will really drop off. Quote Link to post Share on other sites
mattydski 560 Posted February 8, 2012 Report Share Posted February 8, 2012 whats broadband????? Quote Link to post Share on other sites
Nik_B 3,790 Posted February 8, 2012 Report Share Posted February 8, 2012 You've just got to keep complaining until they send an engineer round. Those guys are usually pretty good but the so called tech support are the equivalent of a doctors surgery secretary...getting passed them is a nightmare. Is there no alternative service in your area? Quote Link to post Share on other sites
Gunner123 103 Posted February 8, 2012 Report Share Posted February 8, 2012 Fibre Optic the way forward. Quote Link to post Share on other sites
paulus 26 Posted February 8, 2012 Report Share Posted February 8, 2012 Fibre Optic the way forward. fibre optic weve only just had gas :laugh: 1 Quote Link to post Share on other sites
Gunner123 103 Posted February 8, 2012 Report Share Posted February 8, 2012 Fibre Optic the way forward. fibre optic - weve only just had gas I forgot, you still live in a mud hut LOL Quote Link to post Share on other sites
Strong Stuff 2,171 Posted February 8, 2012 Report Share Posted February 8, 2012 When you first connect to Broadband service, it takes a few days before the speed settles at it's best, you might well see high (?) and low results for a few days until it stabilises, I remember reading that when I went with PlusNet. Quote Link to post Share on other sites
paulus 26 Posted February 8, 2012 Report Share Posted February 8, 2012 When you first connect to Broadband service, it takes a few days before the speed settles at it's best, you might well see high (?) and low results for a few days until it stabilises, I remember reading that when I went with PlusNet. ive had it 2 years you are correct it can take up to 2 weeks Quote Link to post Share on other sites
Lab 10,979 Posted February 8, 2012 Report Share Posted February 8, 2012 Where can i find out what speed i'm running at?...............mines is a slow b*****d as well.... Quote Link to post Share on other sites
paulus 26 Posted February 8, 2012 Report Share Posted February 8, 2012 Where can i find out what speed i'm running at?...............mines is a slow b*****d as well.... theres a test on the bt website Quote Link to post Share on other sites
Malt 379 Posted February 8, 2012 Report Share Posted February 8, 2012 Fibre Optic the way forward. fibre optic weve only just had gas :laugh: You're lucky, we haven't even got that! ..and don't get me started on mobile phones, they're still using smoke signals in these parts! Quote Link to post Share on other sites
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