Gin 498 Posted February 15, 2007 Report Share Posted February 15, 2007 A friend of mine has a 5 month old Labrador pup,- runt of litter,- its small so was taken to different vets at about 10 weeks old for check ups, and got a clean bill of health. Just a small dog but healthy. A few days ago i got a phone call asking for help,- the pup was ill and the owners hubby was working away,- so i went to see the pup,- it clearly needed a vet,- so got the pup to the vets. Its a much loved pet so the owner (Debby) said do whatever it takes to put her right as we are insured. It was an overnight stay, then because of its condition, it was transfered to the Vets teaching hospital in Edinburgh. The pup has a "liver shunt" inside the liver. The pup is coming home tomorrow on medication to get stronger before a possible operation, and the surgeons will decide if its possible to operate. BUT THE SHOCK,- MoreThan Pet Insurance are refusing to pay out, as the insurance has not cleared the first 28 days for "full cover". The pup became ill on 26th day. So do check what cover you have got. Debby is going to the bank for a loan but is looking at about £3,500 We took out MoreThan Pet Insurance. Just need to hope we clear 28days if our dog becomes ill. What type do you have and what cover do you get, and what price ? Quote Link to post Share on other sites
Kay 3,709 Posted February 16, 2007 Report Share Posted February 16, 2007 What a shock to find the costs going to be that much, but if its going to put the dog right its worth finding the money, hope all goes well for the pup Quote Link to post Share on other sites
Gin 498 Posted February 16, 2007 Author Report Share Posted February 16, 2007 The pup is home today on medication till 2 weeks time, and back to the vets teaching hospital in Edinburgh, where the surgeons think they can put it right. Its such a loved family pet they would pay what-ever it cost,- just narked about the insurance. Quote Link to post Share on other sites
Kay 3,709 Posted February 16, 2007 Report Share Posted February 16, 2007 The pup is home today on medication till 2 weeks time, and back to the vets teaching hospital in Edinburgh, where the surgeons think they can put it right.Its such a loved family pet they would pay what-ever it cost,- just narked about the insurance. Hope all goes well Quote Link to post Share on other sites
Gin 498 Posted February 17, 2007 Author Report Share Posted February 17, 2007 That seems very good insurance cover. I will change to that one next time mine is due for renewal. Quote Link to post Share on other sites
Gin 498 Posted February 17, 2007 Author Report Share Posted February 17, 2007 I have just found out that Debby had the pup never without insurance,- or so she thought. She got the 6 weeks KC Pet Plan cover when she registered the pup on getting it, then transfered the insurance to MoreThan when the 6 weeks ended (same day ). Does not work like that. Quote Link to post Share on other sites
Gin 498 Posted March 8, 2007 Author Report Share Posted March 8, 2007 Update,- the pup has had the operation at Edinburgh. There was only one shunt in the liver.and everything went perfect. Edinburgh have been fantastic. The pup is due home on Saturday. The best news is that MoreThan pet insurance have agreed to pay out, after talking to the vets. Very good of the insurance team, and its a big relief. Quote Link to post Share on other sites
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