shooting shack

[hunter1989 91]

hi hunters

 

 

has anyone had any bad times with a shop named shooting shack?

 

 

well listen to this

i borught a bsa socrpion on them which was on gun trader,it was 250 pounds and was like new,so i rang them up and they were very helpfull andsaid it was a 22 there were no marks or barrel rust so i thought i will buy it,so after they sent it to me next day i opened it which was padded good got my bright light on the barrel and it was rusted the bluing was 30% of and it was 177 anyways i took it out to see what she was like after putting 3 air arms fp thou her she started leaking from the cocking bold well that just but the fuel on the fire so i rang them the next day and said i will be ruturning the rifle and would like a full refund,no problem said the youn kid it will take 2-3 working days,so it was all good almost a month later still no refund,so 32 phone calls later they told me i was doing there head in i said all i want is my rufund they also said they are taking a 25 pounds restocking fee of me.so i decided to let my father ring after telling them we would be taking this futher they still was not helpfull,so i have rang trading standers which has advised me along with my father to send a letter quoting they have 7 days to resolve this issue other wise my bank is taking it futher along with trading standers,the bloke was rude to my partener also my self i said when will it be in he said im not a bloody bank so i left it as that my father has told me not to contact them any futher let the agencies take action and i will say they will loose alot more than 250 pounds,also if this is not resolved after 7 days from reciveing the letter then trading standers have said they will start a small claims court and could mean they will get court fines also there shop could get closed for upto 14 days while they look at the stock and records.

 

http://www.qype.co.uk/place/1110033-Shooting-Shack-Bolton

look at these to reviews

atb steve

[stealthy1 3,964]

Luck is not on your side lately with your purchases mate, hope you get it sorted

[hunter1989 91]

Luck is not on your side lately with your purchases mate, hope you get it sorted

 

hi pal

 

im starting to feel down matey

 

ive just filled in my small claims court online and payed 25 pounds but after reading thou it i have a 99.1% of winning the claim there for i could get up to 1000 pounds for the way they have treated me,also if the courts grant me the win there shop will be closed for 14 days as it states on the staement,

 

just gotta keep my head up i need that money with it coming up to bill dates you no what i mean matey

 

atb steve

[Phantom 631]

Reading what you say and what others have said, Trading Standards are going to have a ball with them.

 

I'm thinking ig they have enogh complaints and you should point these out to them, they will have more than 14 days loss of business in the end

 

Good luck and thanks for the heads up, I won't be tempted now thanks

 

I hate tw@ts like them.

 

Phantom

[hunter1989 91]

Reading what you say and what others have said, Trading Standards are going to have a ball with them.

 

I'm thinking ig they have enogh complaints and you should point these out to them, they will have more than 14 days loss of business in the end

 

Good luck and thanks for the heads up, I won't be tempted now thanks

 

I hate tw@ts like them.

 

Phantom

 

 

hi tony

 

there not a company material they spoke to me like crap matey.ive just filled in the small claims court as above also my father rang them and he was told the boss was on lunch when he asked for him,when i rang up the same bloke well KID anwsered and told me he was the boss and shop owner,anyways they have 14 days from now to refund me my 270 pounds with 10 pound exstra aday that the claims rules untill they pay me.

 

so bascally they will owe me double might even be triple that.

the young kid who claiming he is the boss dont no his head from his ass stupid dumb F**k

 

DONT BUY FROM THEM THEY DONT NO A RIFLE IN CONDTION TO ONE IN BAD CONDITION

[Sweeney-Todd 208]

Hiya Steve.

 

Sorry to hear this mate.

 

Going by what you have said.

 

You would think that any business worth its salt would look after their customers, and provide a good service to them.

The market place is very competitive, and poor customer care/business practice will deffinatly work against them.

 

What some of these busineses forget, is that the Air Gun Hunting world is quite tight knit, a lot of trade is developed by word of mouth, not only person to person, but through Forums such as THL.

 

Examples such as your's, and the way you have been treated will stick in peoples mind's and as a result valuable trade will be lost to the company.

 

It can take YEARS to build a good reputation, but all that hard work can be lost overnight by slack attitudes, and poor business ethics.

 

Sounds like they could do with some training in customer care, accurate advertising, and consumer law, not to mention staff training and communication skills.

 

The good thing is the Law is on your side, and you WILL get your hard earnt money back.

 

After reading of your experience I will deffinatly give these people a wide birth.

Life is hard enough without having this type of rubbish thrown at you from others.

 

Maybe a name change to SHOOTING SLACK

 

 

ATB.

 

 

 

Bill.

[festa 206]

Hiya Steve.

 

Sorry to hear this mate.

 

Going by what you have said.

 

You would think that any business worth its salt would look after their customers, and provide a good service to them.

The market place is very competitive, and poor customer care/business practice will deffinatly work against them.

 

What some of these busineses forget, is that the Air Gun Hunting world is quite tight knit, a lot of trade is developed by word of mouth, not only person to person, but through Forums such as THL.

 

Examples such as your's, and the way you have been treated will stick in peoples mind's and as a result valuable trade will be lost to the company.

 

It can take YEARS to build a good reputation, but all that hard work can be lost overnight by slack attitudes, and poor business ethics.

 

Sounds like they could do with some training in customer care, accurate advertising, and consumer law, not to mention staff training and communication skills.

 

The good thing is the Law is on your side, and you WILL get your hard earnt money back.

 

After reading of your experience I will deffinatly give these people a wide birth.

Life is hard enough without having this type of rubbish thrown at you from others.

 

Maybe a name change to SHOOTING SLACK

 

 

ATB.

 

 

 

Bill.

OR EVEN SHOOTING SACK (OF SHITE)

 

ATB GARY

[Sweeney-Todd 208]

Hiya Steve.

 

Sorry to hear this mate.

 

Going by what you have said.

 

You would think that any business worth its salt would look after their customers, and provide a good service to them.

The market place is very competitive, and poor customer care/business practice will deffinatly work against them.

 

What some of these busineses forget, is that the Air Gun Hunting world is quite tight knit, a lot of trade is developed by word of mouth, not only person to person, but through Forums such as THL.

 

Examples such as your's, and the way you have been treated will stick in peoples mind's and as a result valuable trade will be lost to the company.

 

It can take YEARS to build a good reputation, but all that hard work can be lost overnight by slack attitudes, and poor business ethics.

 

Sounds like they could do with some training in customer care, accurate advertising, and consumer law, not to mention staff training and communication skills.

 

The good thing is the Law is on your side, and you WILL get your hard earnt money back.

 

After reading of your experience I will deffinatly give these people a wide birth.

Life is hard enough without having this type of rubbish thrown at you from others.

 

Maybe a name change to SHOOTING SLACK

 

 

ATB.

 

 

 

Bill.

OR EVEN SHOOTING SACK (OF SHITE)

 

ATB GARY

 

 

Yep.....thats another option mate

[hunter1989 91]

hi bill and gaz

 

you both took the words right out of my mouth,

 

my option would be to close the store compelety down give the stock away i doubt any of its worth out.

 

also ive been advised to phone the police after i have recived my money back this is what the court have just emailed me and tell them they are delivering rifles using dhl,they told me they delivery using there own vans and the vans say shoot shack,

 

well shooting shack im get my money back small claims court said thats a fact

 

stick that in your pipe and smoke itttttt

 

quick anoth to take my money but diff when i wont it back oh well ive done what i can so the courts will take there action which will mean you will be paying court fees more money to me and also you will get a name for your company well you all ready have shooting sack shooting slack any thats from to hunters who no there stuff and also word of month

[mikeyblue 28]

Hi,

 

Good on you mate for standing up to them and taking it all the way. I hope it works out well for you and it costs them more than a refund, and polite apology that should of resolved the issue. Keep us posted.

 

Kind Regards,

 

Mikey.

[Sweeney-Todd 208]

Hi Steve.

 

Heard anymore from them yet with regards your refund??

 

 

Bill.

[Catcher 1 639]

Hi bud.Any item you buy.Must serve the purpose it was bought for.If its faulty your entitled to a replacement or a total refund.Dont let these pricks give you the run around.atb. Catcher.

[matt_hooks 188]

Hi bud.Any item you buy.Must serve the purpose it was bought for.If its faulty your entitled to a replacement or a total refund.Dont let these pricks give you the run around.atb. Catcher.

 

More to the point in this case the item should be "substantially as described". So describing something as good condition and it being covered in rust and falling to pieces isn't legal!

 

Shame you've had to go small claims route, and trading standards are unlikely to close them down for one thing like this, they will just give them a slap.

 

Problem for you is that it's difficult to enforce a small claims judgement, especially against a limited company. If they go out of business then you might not see any of your money, whether you win or not! Of course, if they stay in business and don't pay, then you can apply to the court for the right to instruct bailiffs, who can enter the premises and take goods to the value of the debt, plus costs and interest at the prescribed rate. Get them to grab you a nice PCP!

[Sweeney-Todd 208]

Hi bud.Any item you buy.Must serve the purpose it was bought for.If its faulty your entitled to a replacement or a total refund.Dont let these pricks give you the run around.atb. Catcher.

 

More to the point in this case the item should be "substantially as described". So describing something as good condition and it being covered in rust and falling to pieces isn't legal!

 

Shame you've had to go small claims route, and trading standards are unlikely to close them down for one thing like this, they will just give them a slap.

 

Problem for you is that it's difficult to enforce a small claims judgement, especially against a limited company. If they go out of business then you might not see any of your money, whether you win or not! Of course, if they stay in business and don't pay, then you can apply to the court for the right to instruct bailiffs, who can enter the premises and take goods to the value of the debt, plus costs and interest at the prescribed rate. Get them to grab you a nice PCP!

 

 

Hiya Matt.

 

Unfortunatly this is not just one case of bad practice, have a look at the reviews in Steve's post.

It would appear these people are less than co-operative when returning money to people for faulty good's or unfulfilled orders.

 

Trading Standards may already be aware of them, and have then on record.

 

Does not inspire confidence to purchase from them at all.

 

 

ATB.

 

 

Bill.

[hunter1989 91]

hi hunters

 

i havnt heard nothing yet but check this out

 

this was on another forum and this is the same man i delt with nob ed

 

We have a "gun shop" in Bolton (although they never have many actual guns in ) we did have another which has gone partly due imho to the fact it was rubbish and half the staff where some what lacking in the personality dept anyway the last surviving shop which used to be called the "shooting shack" (it's changed it's name now) we some times pop in and buy a few things as we believe in supporting local business if possible, anyway yesterday we went in for a few things but the young lad serving (he's always looked far to young to be left in charge of a gun shop) seemed to have got out of bed on the wrong side i spotted a crossbow I have been after and we where deciding whether or not to purchase it as it's my birthday on Saturday, I took one down of the shelf to feel the strength of pull and the young lad shouted over, oy Mr don't cock that crossbow (i couldn't if i tried) so i said it's ok mate I couldnt possibly cock it even if i tried and also I know better than to do that anyway (i'm 49 on saturday and have owned many crossbows), so the wife saw a ticket on said crossbow with the price on it, it was £423 for a Barnet wildcat C5

I nearly fainted and asked if that price was correct, yep said the young lad, is that the best price you can do I asked politley, yep he said, so the wife said to the young lad, do you know how much these cost on the net? I don't care said the young,they are nearly half that price my wife said looking confused, buy one of the net then if you want I dont care his attitude as he spoke was one of supreme ignorance for someone half my age, Ok i said and walked out without buying the stuff I went in for (approx £ worth of trade) and that is the last time I will waste my time going into that shop, period. Target sport lost thousends of pounds due to bad attitude from salesmen and now so has this shop, what price politeness eh

 

 

 

some one else had problems also

 

I had a similar experience with Shooting Shack. They had a used prosport on their website for £320, I called them to check if it was still available and they said it was.

 

I drove over there and was handed an AA Khamsin in really rough condition. The guy argued till he was blue in the face that this was a prosport, despite them having a photo of an actual prosport on their website. Luckily Dave Mercer walked in and agreed with me.

 

I havent been back since, overpriced and unhelpful. I buy cartridges from Kelbrook now, they usually have some on offer at a reasonable price.