its company policy to help out employees with issues pal . They are very good like that . If you have a drink or drug problem they will even pay for rehab and you can pay them back a few quid a week out of your wages
They sound like a good firm, willing to help people with genuine issues mate........all this "not followed procedure" is quiet another thing.........a load of old bollocks in laymans terms !
WILF if an employee does not follow procedure then the HR can and do drop on them like a ton of bricks just from seeing it up front being t.u.p.e d. over to a new company that did not