I totally agree, Feckin useless!! , I had my cam belt snap which left me & wife stranded, phoned AA and told them what the problem was and requested that they come and recover us, The stupid feckers turned up over an hour later than they said, in a bloody transit van. They towed us back alright but i had to sit in the car and steer it home. I dont call that recovery. I could have got a mate to do that and it would have only cost me a pint not fifty quid a year. Was going to go for a pint or two whilst we waited for them, good job we didnt.