Wouldn't agree with any of that tbh, I ordered a collar and lead off of him for a good amount of money and tbf he did send a collar and lead that wasn't right but by all means was still a brilliant piece of workmanship which has served me well in the field, I let him know that he had sent me the wrong one and he agreed that he'd cocked up and has made me another collar and lead exactly how I wanted them and hasn't charged a penny. Spoke to him on phone on a good few occasions and he's always helpful and friendly. I personally wouldn't use anybody else for leather, the best on the market in my